A mainstay of incoming inspection in pharmaceutical and chemical production, rapid point-and-shoot Raman spectroscopy eliminates the need for sampling and waiting for laboratory results before materials are released into production. Its excellent specificity enables detection not only of mislabeled materials, but also of subtle deviations from expected quality, while also ensuring consistent quality of outgoing products.
Fraudulent substitution of high-quality products with cheaper alternatives is unfortunately common in today’s global economy. Examples include sunflower oil diluted and colored to resemble olive oil, or honey extended with sugar syrup. Beyond economic fraud, consequences can be severe or even fatal, such as when medications are replaced with ineffective substitutes or when toxic industrial alcohol is used in counterfeit beverages. In all cases, the molecular specificity of Raman spectroscopy enables reliable detection of adulteration.
To identify even small spectral deviations, a strong signal-to-noise ratio is essential. Long-term stability of system calibration is therefore critical to ensure consistent, day-to-day reliability in quality control.
Misty Johnson is responsible for taking care of our grating customers at the Logan, Utah, facility. She has been a member of the Wasatch Photonics team since 2009. By understanding her customers’ needs and goals, as well as the current grating market, Misty is able to provide a superior level of customer support. As Account Manager, she acts as a liaison between customers and Wasatch Photonics’ manufacturing department making sure that the lines of communication are always open.
Customer support is an integral part of Wasatch Photonics commitment to customers. Whether you are in the market to purchase a single grating, inquiring as a distributor, or purchasing large volume, Misty will guide you seamlessly through the custom design process. Misty strives to build trust and strong long term relationships with Wasatch Photonics customers. She brings 20 years’ experience as customer support manager from a number of manufacturing and service companies.
