No two experiments are the same, making a one-size-fits-all Raman system a poor compromise. Each experiment requires an optimized combination of laser wavelength, slit size, detector cooling, and system integration, so configurability is essential for laboratory research. At the same time, the system must remain versatile enough to meet future research needs.
In research settings, high sensitivity to weak signals and sufficient spectral resolution to resolve most peak structures are critical. The instrument should also be compact to save bench space and robust enough for relocation within the lab. As research often explores uncharted territory, easy adaptation of the sample interface is essential for meeting specific experimental requirements.
With frequent personnel changes, the system must be easy to use, supported by intuitive, feature-rich, and freely accessible software, important in budget-constrained environments. Access to raw spectral data is crucial for full provenance, while integrated tools for routine and advanced data processing help streamline workflows.
Misty Johnson is responsible for taking care of our grating customers at the Logan, Utah, facility. She has been a member of the Wasatch Photonics team since 2009. By understanding her customers’ needs and goals, as well as the current grating market, Misty is able to provide a superior level of customer support. As Account Manager, she acts as a liaison between customers and Wasatch Photonics’ manufacturing department making sure that the lines of communication are always open.
Customer support is an integral part of Wasatch Photonics commitment to customers. Whether you are in the market to purchase a single grating, inquiring as a distributor, or purchasing large volume, Misty will guide you seamlessly through the custom design process. Misty strives to build trust and strong long term relationships with Wasatch Photonics customers. She brings 20 years’ experience as customer support manager from a number of manufacturing and service companies.
