Product Support

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Get in touch with us!

Do you need help with one of our products, or are you just looking for a calibration file or software? We stand behind our products, and are here to help! Please tell us about your problem by completing the form, and we will contact you as soon as possible.

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    We are always happy to assist you!

    Give us a call at one or complete the form, we’d love to hear about your application, and are ready to help!

    Email Address
    Assistance Hours

    Monday – Friday 6am to 8pm EST

    Phone Numbers

    Gratings: +1 435.752.4301

    Spectrometers: +1 919.544.7785

    Misty Johnson

    Misty Johnson is responsible for taking care of our grating customers at the Logan, Utah, facility. She has been a member of the Wasatch Photonics team since 2009. By understanding her customers’ needs and goals, as well as the current grating market, Misty is able to provide a superior level of customer support. As Account Manager, she acts as a liaison between customers and Wasatch Photonics’ manufacturing department making sure that the lines of communication are always open.

    Customer support is an integral part of Wasatch Photonics commitment to customers. Whether you are in the market to purchase a single grating, inquiring as a distributor, or purchasing large volume, Misty will guide you seamlessly through the custom design process. Misty strives to build trust and strong long term relationships with Wasatch Photonics customers. She brings 20 years’ experience as customer support manager from a number of manufacturing and service companies.